The Senior Project Quality Engineer is responsible for ensuring that product quality standards meet customer expectations from project initiation through production. This role collaborates cross-functionally with project managers, sales teams, customers, suppliers, and internal departments to establish, maintain, and improve quality standards. The position plays a critical role in driving quality assurance activities, managing customer expectations, resolving quality issues, and supporting continuous improvement initiatives.

Key Responsibilities

Project Quality Management

• Communicate with Project Managers, Sales, and customers to understand and align on quality standards and requirements
• Participate in new project kick-off meetings and provide professional quality-related recommendations
• Develop and prepare necessary quality documents based on customer requirements
• Establish Quality Standards (QS) and Test Plans for new products aligned with customer and company requirements
• Lead test plan review meetings with cross-functional teams (PM, Product Development, Sourcing, Laboratory, etc.)

Testing & Inspection

• Guide laboratory teams in conducting product testing accurately
• Review test reports and submit validated results to customers
• Define quality standards for raw materials and finished goods
• Perform sample inspections and document quality issues for relevant departments
• Make decisions on non-conforming products during final inspections and failed tests

Quality Control & Training

• Train QA/QC teams on project-specific quality standards
• Approve and sign off on reference samples and limit samples
• Participate in MRB (Material Review Board) reviews for raw materials and finished goods

Customer & Supplier Management

• Handle customer complaints and ensure timely resolution
• Work closely with customers, suppliers, and internal teams to resolve complex quality issues
• Lead product-specific customer audits and ensure compliance
• Conduct pre-audits ahead of customer visits or formal audits
• Support suppliers in improving their quality management systems

Continuous Improvement

• Assist in process improvement initiatives to enhance product quality and efficiency
• Drive corrective and preventive actions to address recurring quality issues

Qualifications

Education & Experience

• Bachelor’s degree in Engineering, Quality Management, or a related field
• Minimum of 5–8 years of experience in quality engineering, preferably in manufacturing or project-based environments
• Experience in handling new product introduction (NPI) and project quality management

Skills & Competencies

• Strong knowledge of quality systems, standards, and methodologies (e.g., ISO, QC tools, root cause analysis)
• Experience in test planning, inspection processes, and audit handling
• Excellent problem-solving and decision-making skills
• Strong communication and stakeholder management skills, including customer-facing experience
• Ability to lead cross-functional teams and influence without authority

Other Requirements

• Experience working with suppliers and customer audits
• Strong attention to detail and documentation skills
• Proactive, results-driven, and capable of handling multiple projects simultaneously